Kari L. Olson is presenting “Customer Service for Municipal Personnel: Skills to Make Your Town or City a Better Place to Work and Live” at a Connecticut Conference of Municipalities (CCM) seminar on August 17, 2023.
The presentation will cover how town and city employees can balance their obligations to their job and the community by broadening their customer service skills in the municipal context. It will explain why the best run towns and cities are increasing their focus on ways to better serve the public with the primary goal of enabling municipal personnel to be more skilled at creating a positive, respectful environment.
Kari represents clients in the area of municipal and land use litigation, general commercial and creditor’s rights litigation and probate litigation. Learn more about her practice.